Removing permanently discards a custom file template; it cannot be recovered.

The customer, divisions and/or departments that were assigned to the custom file template are reassigned to the Iron Mountain default file template and the Iron Mountain default file template’s history is updated.

1. Select Records Management | Administration | Manage File Template. The Manage File Templates screen opens.
2. Remove the custom file template:

• Click the Action dropdown to the right of the file template and select Remove from the dropdown list OR

OR

• Click the Action dropdown to the right of the file template and select View. Next, click the Remove button at the bottom of the File Fields, Organization or History tab screens.

3. Click Remove to confirm that you wish to remove the custom file template. The template is removed, a success message is displayed, the DEFAULT file template history is updated to indicate that the customer was restored to the Iron Mountain default template, and you are returned to the Manage File Template screen.